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Introducing Our NEW Online Customer Care Services

School Specialty is pleased to introduce a faster, more efficient way to get answers wherever and whenever you need them. Our new Customer Care online solution offers 24/7 access, so you can get immediate answers to your most commonly requested customer information.

• Track orders
• Obtain order-related documentation
• Automated requests for service (report missing, damaged, incorrect, or unwanted items)
• Request a catalog
• View shipping and return policies
• Find answers to FAQs

It's fast. It's easy. Click Here.

Questions:

Our helpful and knowledgeable Customer Care team is dedicated to providing you with fast answers, friendly service, and dedicated support.

If you have placed an order, have questions regarding your order or would simply like to give us feedback, please Contact Us.

Phone:

888-388-3224
Monday through Friday — 7:00 AM - 7:00 PM CST

Email:

customercare@schoolspecialty.com
Please note: We will be retiring this eMail address as of May 20, 2013. Please use our New Online Customer Care Services.

Fax:

888-388-6344

International Orders:

Fax orders: 419-589-1600
Email orders or questions: internationalorders@schoolspecialty.com

Address:

School Specialty
PO Box 1579
Appleton, WI 54912-1579

Payment Terms:

  • Credit card or check.

  • School purchase order.

  • Terms for all open accounts are net 30 days from the date of the invoice.

  • 1.25% monthly or 15% annual charge will be added to all unpaid balances.

  • Credit may be established for schools, institutions and businesses. Download Credit Application

  • A $25.00 fee will be charged for returned checks.

Technical Difficulties:

If you are having technical difficulties with our website:
Call: 800-513-2465 or Fax: 800-513-2467
Monday through Friday — 7:00 AM - 5:00 PM CST
Email: onlinehelp@schoolspecialty.com

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